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Bookings and payments (20) How to use the website (31)
Booking Conditions for guests How do I cancel my booking that I paid for through your system?I want to pay the bond through your Online Payment SystemHow do I pay for my accommodation?I paid through your system and need to change booking dates!more topics How to find and book your accommodation Can I get help to find accommodation?How do I submit an enquiry?What is the shortlist and how do I use it?How can I contact the property manager?more topics
General requests (11) Property related questions (11)
Who cleans the property?What shall I do if I am not happy with the accommodation?How is my privacy protected?Why is the availability Calendar Not Up To Date?Can I bring my pet along?more topics How do I get or return the keys for the property?Is it possible to have a party or function at the accommodation?I damaged the property / broke items - what now?Are schoolies bookings accepted?Can I visit the property before I book?more topics
 Online Safety - a few tips when you plan your holiday
 Here's a few quick tips to keep in mind when booking a holiday rental:
 Tourism Accommodation Scams
 Are your business practices up to scratch?
 Small Business September NSW
 Hands Off Management
 Producing a Tourism Brochure
 Make more Time to have a Life!
 False positives - the huge hidden cost of spam
 Search Engine Paranoia Isn't A Good Thing
 Environmental Care
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